Terms of service
Welcome to Melavore. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.
General Information
This website is operated by Framora AB under the brand Melavore.
Throughout the site, the terms “we”, “us” and “our” refer to Melavore.
By visiting our website or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.
Eligibility
To use our website and make purchases, you must:
- Be at least 18 years old, or
- Have permission from a parent or legal guardian
Products & Availability
We make every effort to ensure that all product descriptions, images, and prices are accurate.
However, we reserve the right to:
- Modify or discontinue products at any time
- Limit quantities available for purchase
- Correct errors, inaccuracies, or omissions without prior notice
Pricing & Payments
All prices are displayed in USD ($) unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payments are processed securely through trusted third-party providers. By placing an order, you confirm that you are authorised to use the selected payment method.
Order Acceptance
Once you place an order, you will receive a confirmation email.
Please note:
- This email does not guarantee acceptance of your order
- We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors
Shipping & Delivery
Delivery times and shipping details are outlined in our Shipping Policy
While we aim to deliver within estimated timeframes, we are not responsible for delays caused by external factors such as courier issues.
Returns & Refunds
Our returns and refund procedures are detailed in our Return & Refund Policy
By making a purchase, you agree to the terms outlined in that policy.
Intellectual Property
All content on this website including images, text, branding, logos, and design is the property of Melavore and may not be used, reproduced, or distributed without prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, Melavore shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
User Conduct
You agree not to:
- Use our website for unlawful purposes
- Violate any applicable laws or regulations
- Interfere with the security or functionality of the website
Privacy
Your personal information is handled in accordance with our Privacy Policy
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will take effect immediately upon being published on this page.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with applicable laws.
For More Information
Visit our FAQs page or contact our customer services. Frequently Asked Questions
Contact Information
If you have any questions regarding returns, refunds, exchanges or and any other inquiries. please contact us:
Email: support@melavore.com
Phone: +19045588927
Company Information
Company Name: Framora AB
Brand: Melavore
Company Number: 559544-6377
Company Address: Lottagatan 7A 974 42 Luleå, Sweden
Customer Service Hours
Monday to Friday: 9:00 AM – 5:00 PM (Eastern Time – ET)
Saturday & Sunday: Closed
We strive to respond within 24 hours during our customer service hours.