Last updated: 22th October, 2025
Welcome to Melavore (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and any related services (collectively, the “Services”). By accessing or using our website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use the Site.
1. Company Information
Melavore is operated by:
Company Name: Framora AB
Organization number: 559544-6377
Address: Lottagatan 7A, 974 42 Luleå, Sweden
Email: Support@melavore.com
Phone: +46 70 350 17 44
2. Eligibility
By using this Site, you confirm that you are at least 18 years old or that you have the consent of a parent or legal guardian to use our Services.
You agree to provide accurate and complete information when placing an order or registering an account.
3. Our Services
Melavore sells kitchenware, lifestyle and home products to customers in the United Kingdom and other eligible regions.
All items are subject to availability, and product descriptions, prices, and images are provided for informational purposes.
We reserve the right to modify or discontinue any product or service without prior notice.
4. Orders and Contract Formation
When you place an order on our website, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.
A legally binding contract is formed once we send a shipping confirmation email, confirming that your order has been dispatched.
We reserve the right to decline or cancel any order at our discretion if:
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The product is out of stock.
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There are pricing or description errors.
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Payment could not be verified.
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Fraud or unauthorized activity is suspected.
5. Pricing and Payment
All prices are displayed in British Pounds (GBP) and include VAT where applicable.
Shipping fees and any additional charges are clearly displayed during checkout before payment is completed.
We accept multiple secure payment methods as detailed in our Payment Policy.
Orders will not be shipped until full payment has been received and confirmed.
6. Shipping and Delivery
Delivery times and rates are clearly stated in our Shipping Policy.
All delivery times are estimates and may vary due to courier delays or customs processing.
Melavore is not liable for delays caused by circumstances beyond our control.
7. Returns and Refunds
We offer a 30-day return period from the date of delivery.
Customers are responsible for return shipping costs when returning an item due to a change of mind or exchange.
Full details of our return and refund process are available in our Return & Refund Policy.
8. Intellectual Property
All content on this website—including text, graphics, logos, product images, and design—is the property of Framora AB (Melavore) or its content suppliers and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any part of this website’s content without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Melavore shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Nothing in these Terms limits your statutory rights under UK consumer protection laws.
10. Product Information
We strive to ensure that all product descriptions, images, and specifications are accurate.
However, minor variations in colour, size, or packaging may occur due to manufacturing processes or display settings.
If an item is significantly misdescribed, you are entitled to a refund or replacement as per UK consumer law.
11. Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.
You agree to notify us immediately if you suspect unauthorized access to your account.
12. Privacy and Data Protection
Your personal information is handled in accordance with our Privacy Policy, which complies with UK GDPR and other applicable privacy regulations.
By using our Services, you consent to the collection and processing of your data as described in that policy.
13. Governing Law
These Terms and any disputes arising under them shall be governed by and interpreted in accordance with the laws of England and Wales.
All legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update or revise these Terms at any time to reflect changes in our operations or legal obligations.
Any changes will be posted on this page with an updated “Last updated” date.
15. Contact Information
If you have any questions about these Terms or our Services, please contact us:
Company Details:
Company Name: Framora AB
Organization number: 559544-6377
Email: Support@melavore.com
Phone: +46 70 350 17 44
Address: Lottagatan 7A, 974 42 Luleå, Sweden
Customer Service: Monday to Friday: 9:00 AM - 05:00 PM CET
We do our best to reply to your e-mail within 1-2 business days.
Thank you for shopping with Melavore